Services & Support

The RainStor team is committed to the success of our partners and their customers and so we provide engineering integration, field services and sales support in addition to world-class technical support and training.

During the partner engagement phase, we collaboratively work with all relevant teams to ensure a successful roll-out and market launch. Consultation and Training are provided and the RainStor teams work closely to ensure technical and professional services implementation knowledge is transferred as quickly and smoothly as possible.

Technical Support

We deliver customer and partner support through the RainStor help desk, where questions and tickets are logged, tracked, and resolved swiftly. Our support team are located worldwide to meet ongoing support needs regardless of the time of the day.